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Wake up your call center
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Language: English

Book description:

Edition description:
3rd ed. of "Wake up your call center".
Publisher: Includes bibliographical references (p. 167-169) and index..
Date: 2000.
Place: West Lafayette, Ind
Edition description:
Includes bibliographical references (p. 167-169) and index.
ISBN 10: 1557532176

Number of pages: 173
Language: English

Belonged to:
"Customer access management" serie.

This book describes the following items:

Customer Services > Management., Call Centers > Management.,

More about the author(s):

Rosanne D'ausilio was born in 1941

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